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This privacy policy sets out how the Helix uses and protects any information that you give the Helix when you use this website.

The Helix is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Helix may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 2012.

What we collect

We may collect the following information if you fill in a contact form, newsletter sign up form, volunteering sign up form or business idea form:

Name, email address, telephone number

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional emails about events, special offers or other information which we think you may find interesting using the email address you have provided


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Find out more about how we use cookies on our Cookie Policy page.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email us or write to The Helix, 1st Floor, The Falkirk Stadium,  4 Stadium Way,  Westfield,  Falkirk,  FK2 9EE.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Helixplore App

Our app, available on android and iphone, collects set information on where users are coming from (location) and group size. This information will be used to determine how many people are using the app as well as identifying the different locations from which users are travelling to the park.


Questions, comments and requests regarding this privacy policy and how we use your personal data are welcomed and should be addressed to or The Helix, 1st Floor, The Falkirk Stadium,  4 Stadium Way,  Westfield,  Falkirk,  FK2 9EE